Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Shipping is provided by The United States Postal Services.
- Privacy & Security
- Suspect Clothing Co. never shares personal information with 3rd parties and all information including orders are protected by SSL secure connections.
- Returns & Replacements
- A: Suspect Clothing Co. accepts the return or exchange of full-priced merchandise with the original receipt and tags attached for up to 30 days after purchase. Returns are refunded in the method of original payment. Shipping is nonrefundable. All sale merchandise is exchangeable only. All sales are final on undergarments. Q: How can I return or exchange merchandise ordered from Suspect Clothing Co.? A: We'll happily accept the return or exchange of unworn, unwashed or defective items. Need a different size? Color? Style? We'll send it to you! Simply choose one of the following convenient options to make a return or exchange: Return Or Exchange By Mail Complete the Return/Exchange Form included in your original shipment, and enclose it with the item(s) in its original packaging (when possible). Affix the enclosed shipping label to ensure correct delivery. When exchanging items, be sure to indicate the replacement item, including the style number, color, and size. Packages must be shipped pre-paid. We cannot accept C.O.D. deliveries. If you have misplaced your Suspect Clothing Co. Return/Exchange label, please send your pre-paid, insured package to: Suspect Clothing Co. Processing E-Commerce Returns 68 Yale St. Houston, Tx 77007 . Refunds and exchanges are processed when item(s) are received. Suspect Clothing Co. will pay to ship items processed as exchanges to you. Refunds are given for the price indicated on the original receipt. Credits for returned or exchanged merchandise will be issued to the original credit card only. Please allow 1 to 2 billing cycles for the credit to appear on your statement. RETURNS WITHOUT RECEIPT Q: What if I need to make a return, but I've lost my original receipt? A: If you no longer have a copy of your original receipt, an exchange may be made for merchandise of equal or lesser value. If you have further questions or require additional assistance, please email our Online Customer Service department at support@suspectclothing.com
- Ordering
- Orders after 5pm CST will be processed the next day.
- Payment, Pricing & Promotions
- Payment processing is done through Paypal and Google Checkout. Delivery on promotion items is determined by availability.
- Viewing Orders
- Orders can be viewed through the My Account section of Suspect Clothing Co.
- Updating Account Information
- You may update your information at anytime. Addresses used for processed orders cannot be changed after items have shipped.
Suspect Clothing - One and only - yellow
Suspect Clothing - Slick
Suspect Clothing - Godly
Suspect Clothing - Houndstooth
